ESTA Fraud and Theft Prevention

Missing Equipment Detail


Report # : 11149
Published on : Friday, 22 November 2019
Date of Loss : November 21, 2019
Location : West Hills, California, United States
Incident Type : Rented/not returned
Associated names with the incident:
     •  Edward Morgan, Web Stain LLC

  Category Mfr/brand Missing Items Model/Item Serial Number Unique Identifier  
  Cameras (DSLR), Lenses, Accessories
Canon
Mfr/brand: Canon
Model/Item: 5d Mark IV
Serial Number: 012021000440
Item:
Unique Identifier: LA Film Rentals Sticker on bottom, black dot next to serial.
5d Mark IV 012021000440 LA Film Rentals Sticker on bottom, black dot next to serial.


View more items in this incident report 6 items
  Category Mfr/brand Model/Item Serial Number Unique Identifier  
  Cameras (DSLR), Lenses, Accessories
Canon
Mfr/brand: Canon
Model: Speedlite
Serial Number: 0400100044
Unique Identifier: LA Film Rentals Tag on unit. Black dot near serial
Speedlite 0400100044 LA Film Rentals Tag on unit. Black dot near serial
  Other
Pelican
Mfr/brand: Pelican
Model: Small Grey Case with handle
Serial Number: n/a
Unique Identifier: LA Film rentals sticker on case. Tuff Tags with LA Film Rentals Business Card attached to Case.
Small Grey Case with handle n/a LA Film rentals sticker on case. Tuff Tags with LA Film Rentals Business Card attached to Case.
  Other
Lexar
Mfr/brand: Lexar
Model: Multi Card Reader
Serial Number: n/a
Unique Identifier:
Multi Card Reader n/a
  Other
Sandisk
Mfr/brand: Sandisk
Model: 256GB 170mb/s
Serial Number: n/a
Unique Identifier:
256GB 170mb/s n/a
  Other
EasyCover
Mfr/brand: EasyCover
Model: Silicone Wrap on Canon 5d Body
Serial Number: n/a
Unique Identifier:
Silicone Wrap on Canon 5d Body n/a
  Cameras (DSLR), Lenses, Accessories
Canon
Mfr/brand: Canon
Model: LP-EN6
Serial Number: n/a
Unique Identifier: numbered with labels
LP-EN6 n/a numbered with labels

Estimated Total Value of Loss : $3,908.33

Details of the incident : The renter was very adamant with multiple phone calls to check on availability and policy paperwork. Provided valid coi from hiscox and cc auth for the initial payment. Picked up on November 19th, and was due to be returned on the 21st. We touched base around 6:30 pm to check on return time with no reply. We sent an email at midnight, no reply. We texted again with no reply the following day. We called, he answered and after we announced who we were, he hung up. Called back, left voice mail. Contacted Hiscox and they attempted to reach out to him and were not able to.


Important Contacts

Rental Company : LA Film Rentals
Rental Company Contact : Mike Austin
Rental Company Contact Phone : 859-652-3456
Rental Company Contact Email : rentals@lafilmrentals.com


Insurance Company : Hiscox
Insurance Company Contact Phone : 888-202-3007
Insurance Company Contact Email : contact@hiscox.com
Name of Customer's Insurance Company : Hiscox
Terms : Long-term Policy

Production Company Name : Wed Stain LLC
Production Company Contact Person : Edward Morgan
Production Company Contact Phone : 818 274-9450
Production Company Contact Email : webstain@outlook.com