ESTA Fraud and Theft Prevention

Missing Equipment Detail


Report # : 11190
Published on : Thursday, 26 March 2020
Date of Loss : February 13, 2020
Location : Phoenix, Arizona, United States
Incident Type : Rented/not returned
Associated names with the incident:
     •  Stela Karastoyanova

  Category Mfr/brand Missing Items Model/Item Serial Number Unique Identifier  
  Cameras (DSLR), Lenses, Accessories
Sony
Mfr/brand: Sony
Model/Item: Sony Alpha A7 III, Sony FE 70-300mm f/4.5-5.6 G OSS Lens
Serial Number: 6133679,1810296
Item:
Unique Identifier:
Sony Alpha A7 III, Sony FE 70-300mm f/4.5-5.6 G OSS Lens 6133679,1810296


Estimated Total Value of Loss : $2,996.00

Details of the incident : Customer had placed a reservation for a DSLR body, then shortly after, placed another reservation for a compatible lens. The value was just under the limit in which additional documentation would be requested. The customer failed to return the items on their scheduled return date, and customer has been avoiding all attempts of contact.


Important Contacts

Rental Company : BorrowLenses.com
Rental Company Contact : Recovery Dept.
Rental Company Contact Phone : 844-853-6737 ext. 5
Rental Company Contact Email : recovery@borrowlenses.com


Insurance Company : N/A

Production Company Name : Stela Karastoyanova
Production Company Contact Person : Stela Karastoyanova
Production Company Contact Phone : 602-632-1842
Production Company Contact Email : stelastoianova@yahoo.com