ESTA Fraud and Theft Prevention

Missing Equipment Detail


Report # : 11178
Published on : Monday, 23 March 2020
Date of Loss : February 24, 2020
Location : Milpitas, California, United States
Incident Type : Rented/not returned
Associated names with the incident:
     •  Naveen Dumala

  Category Mfr/brand Missing Items Model/Item Serial Number Unique Identifier  
  Cameras (DSLR), Lenses, Accessories
Sony
Mfr/brand: Sony
Model/Item: Sony FE 24-70mm f/2.8 GM Lens, Sony FE 70-200mm f/2.8 GM OSS lens, Zeiss Batis 18mm f/2.8 Lens Sony E Mount
Serial Number: 1894892,1861292,60085231
Item:
Unique Identifier:
Sony FE 24-70mm f/2.8 GM Lens, Sony FE 70-200mm f/2.8 GM OSS lens, Zeiss Batis 18mm f/2.8 Lens Sony E Mount 1894892,1861292,60085231


Estimated Total Value of Loss : $6,300.00

Details of the incident : Customer placed reservation the day of his expected ship date. He had one successful complete for similar items, in which we asked a partial deposit. His first rental was about 4 days late, but they had paid the extension costs no problem. On the second rental we asked another partial deposit in which the customer paid without hesitation and decided to not return the rental. The customer passed our billing and address verification system with a valid California driver's license, and a bank statement verifying his previous Georgia billing address.


Important Contacts

Rental Company : BorrowLenses.com
Rental Company Contact : Recovery Dept.
Rental Company Contact Phone : 844-853-6737 Ext. 5
Rental Company Contact Email : recovery@borrowlenses.com


Insurance Company : N/A

Production Company Name : Naveen Dumala
Production Company Contact Person : Naveen Dumala
Production Company Contact Phone : 510-302-8493, 408-966-2358
Production Company Contact Email : tinkuchalla007@gmail.com